Privacy Policy

1. Introduction

United Playgrounds B.V. (“we,” “our,” or “us”) operates CompetitorIQ. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Name and email address
• Company name and business information
• Payment and billing information
• Account credentials (encrypted)

2.2 Usage Data

We automatically collect information about how you interact with our Service:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Time and date of visits
• Referring website addresses

2.3 Competitor Monitoring Data

Through our Service, we collect and process:

• URLs and websites you choose to monitor
• Competitor information you provide or configure
• Publicly available data from monitored sources
• Newsletter subscriptions and website crawl data

2.4 AI-Generated Insights

Our AI processes the collected data to generate insights, summaries, and analyses. These AI-generated outputs are stored in association with your account.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Monitor competitor activities and generate AI-powered insights
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Payment processors
• Analytics providers
• AI and machine learning service providers
• Email delivery services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is terminated, we will delete or anonymize your personal information within a reasonable timeframe.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your personal information
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

13. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and context. We may process your information based on:

• Your consent
• Performance of a contract with you
• Our legitimate business interests
• Compliance with legal obligations

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

United Playgrounds B.V.
CompetitorIQ

Email: Available through our contact page